Technical Service

Technical Service and Support for your Café

From the moment you decide to partner with Matthew Algie you have our full support.

When you receive your new coffee machine, you’ll receive full training at installation. That means you’ll learn how to use it, clean it and look after the machine to the highest standard. We offer full service for the duration of your contract (including any repairs), annual maintenance and PSSR compliance. We also offer fully certified pressure vessel inspection & certification as well as bespoke water filtration solutions in partnership with Brita.

You can rely on Matthew Algie's technical service

As a café owner, it’s important to keep the coffee flowing safely and to a high standard. If you ever need us, we’re here for you.

Fast

Industry-leading First Time Fix rate of 95%, with a phone fix rate of 21%

Local

Our own dedicated and highly experienced engineers are on the ground across the UK and Ireland

Effective

A robust parts supply chain and industry-leading Training & Repair Centre to minimise down-time