Tchibo Coffee Service Joins the Matthew Algie Family!
January 9th, 2024 | Business News
We have officially merged with Tchibo Coffee Service! Today, we released the news that Tchibo will join Matthew Algie to become the premium coffee roaster in the UK and Ireland.
Hamburg-based Tchibo purchased Matthew Algie in 2016 and Capitol Foods in 2018 – since then, we have all been operating under their own names. Recognising the strong values and reputation for quality and sustainable practices, parent company Tchibo has taken the bold decision to consolidate its UK and Ireland businesses under the Scottish brand’s name, Matthew Algie & Company Limited.
|Paul Chadderton, managing director, Matthew Algie said:
Coffee continues to be one of the fastest-moving sectors, with the post-pandemic boom in coffee drinkers showing no signs of slowing down. With the single company now operating under one collective vision, the team are excited to offer an even more customer-centric operation.
Paul continued: “We are seeing new markets emerge as businesses look to grow their sources of revenue. Sectors such as garden centres no longer simply use their cafes as a footfall driver but is a critical part of their income.
“Matthew Algie is perfectly positioned to help these businesses, and our staff are experts in helping firms get more out of coffee offerings. Whether it be helping firms move to more sustainable operations by using our carbon-neutral products or simply supporting local cafes to adapt to the ever-changing trends within the market- this new announcement will accelerate our ability to support tens of thousands of customers.
“I look forward to leading this famous business into the next chapter of its illustrious history.”
What does this mean for you?
Our customers will have access to a wider range of products from across the entire business portfolio, plus improved efficiency and service for everyone!
If you’re an existing Tchibo customer, your contract will be transferred to Matthew Algie without any action needed from you. Your contract will continue without any changes to the terms and conditions as if it had always been between you and Matthew Algie. You can expect to see Matthew Algie’s name and branding on our invoices and communications. Your account manager is on hand to discuss your individual circumstances, but please be assured that it is business as usual with your ordering system and delivery times.
If you’re an existing Matthew Algie customer, your account will not be impacted. All the coffee brands you love will continue to be available, you will now have access to even more products and services. Get in touch with your usual account manager if you have any questions.
If you’re a new customer, welcome! This move is very exciting for us, and we would love to bring you along on the journey. Get in touch with our team for more information and to find out how we can help you run a successful coffee business.
It has been a busy and exciting time for our team recently. Last year, we announced a multi-million-pound investment in our Glasgow roastery, which has expanded our production capabilities – watch this space for new coffee products coming into the Glasgow HQ over the coming 12 months. In addition to this, we were delighted to be the winner of Glasgow’s Most Outstanding Business at the Glasgow Business Awards in 2023. Bring on 2024, as all three companies come under Matthew Algie’s name.