Technical Support
From installation and training to maintenance and urgent repairs, our service is built to keep your coffee flowing smoothly. When you choose us, you don’t just get a machine, you get a reliable partner in coffee machine care.
Ethical Sourcing
We source green coffee by working directly with farmers and cooperatives worldwide.
The Perfect Roast
Our coffee beans are roasted to perfection in our award-winning Glasgow roastery
Green Champions
UK’s first Fairtrade, Organic and Rainforest Alliance coffee, showing our responsibility from bean to cup.
Great Coffee Starts with Great Equipment.
Great coffee starts with great equipment. That’s why our nationwide team of coffee machine engineers is at the heart of what we do. Based across the UK and Ireland, our expert technicians ensure your machines are always performing at their best, so your business can keep serving exceptional coffee without interruption.
Coffee machine support you can rely on
With engineers across the UK and Ireland, you’ll always have a local expert on hand. Every machine comes with full setup and training, so your team knows how to use, clean, and maintain it properly. Our phone support team is available seven days a week to resolve issues quickly, and if needed, a Field Service Engineer will be dispatched without delay.
Thanks to a strong supply chain and our dedicated Training & Repair Centre, downtime is kept to an absolute minimum. Beyond repairs, we provide full annual servicing, certified pressure vessel inspections, and bespoke water filtration solutions in partnership with Brita, ensuring your machines stay safe, efficient, and compliant.
Service That Matches Our Coffee Expertise
Your coffee is only as good as the machine behind it. That’s why our service team keeps your equipment performing at its best, minimising breakdowns and giving you peace of mind with certified engineers who know coffee as well as machines.
Our servicing and maintenance is exclusively available for Matthew Algie equipment. Every part, repair, and routine check is tailored to your machine, so you benefit from expert care and long-lasting performance.
Partner With a Team That’s Got Your Back
When you work with us, you don’t just get great coffee, you get the service to match. Get in touch and let’s talk.
We aim to respond to all enquires within one working day.
Our offices are open 8am - 5pm, Mon - Fri
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