cANCELlATION POLICY

Committing to a course placement by completing payment will secure you the agreed position to attend the course. Should you not be able to attend, we require a minimum 7 days’ notice prior to the confirmed course date. An alternative date will be offered or a full refund if the notice period is met. Failing to give the required notice will result in a £75/€90 late cancellation fee by means of deduction from the refund. Non-attendance will be subject to a £75/€90 fee or 100% of the course cost, whichever is higher.

Matthew Algie reserve the right to cancel courses in the event of low booking numbers, illness, or unforeseen circumstances. In such cases we will offer a full refund or seek to organize an alternative date in agreement with you. We regret that we cannot be liable for any expenses including, but not limited to travel costs etc., that may have been incurred.

If you wish to cancel or amend a course booking, please contact us by calling on +44 141 420 2300 or email training@matthewalgie.com . We will make the reimbursement using the same means of payment as used for the initial transaction, unless you have expressly agreed otherwise.