Coffee Trainer Class

This class is for head baristas, supervisors and managers: people with great coffee and milk skills - as well as a genuine passion for the black stuff.

You're the one who's responsible for coffee quality checks, equipment cleanliness and passing on skills. But here's the thing: training doesn't come easy to everyone.

This class is here to help; we'll also stop you from becoming a tyrant with a clipboard. The focus is definitely on coffee, but the techniques will help you to train effectively in other areas of your business too. 

COURSE OUTLINE

  • Basic communication -  understand the basics of questioning technique and active listening to aid learning
  • What do we need? -  know how to identify training gaps, know what kind of training to carry out and the skills a good trainer needs to have
  • Why, who, what, where - identify learning styles and plan a coaching or structured training session
  • "That would be great if…" - helps you give constructive feedback to colleagues to improve their performance
  • I can do it - practice giving constructive feedback

DURATION

10am-4pm including a break

 FREE TO ALL QUALIFYING MATTHEW ALGIE CUSTOMERS

*Courses are subject to availability 

Availability for this course

 

06/06/2018 GLASGOW 10.00-16.00 Spaces
14/06/2018 LONDON 10.00-16.00 Spaces
08/08/2018 LONDON 10.00-16.00 Spaces
21/08/2018 GLASGOW 10.00-16.00 Spaces
16/10/2018 GLASGOW 10.00-16.00 Spaces
08/11/2018 LONDON 10.00-16.00 Spaces








 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 







 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 


 
 
 
 


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get in touch

UK
0800 COFFEE (263333)
Ireland
1 800 626220
Training
@matthewalgie.com

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