Coffee Trainer Class

Learn effective training skills through understanding basic communication, identifying needs and structuring an effective lesson plan. Deliver constructive feedback and evaluation through questioning and listening skills and put it all together to help manage quality within a coffee focussed environment

 

COURSE OUTLINE

  • Basic communication -  explore how the environment as well as the trainer and trainee behaviors impact learning
  • What do we need? -  be able to identify and assess training needs within a coffee focused environment
  • Why, who, what, where - identify how to prepare and deliver a coaching and/or structured training session
  • "That would be great if…" - understand how to provide constructive feedback to aid learning and development
  • I can do it - practice giving constructive feedback and understand the importance of evaluating training 

DURATION

10am-4pm including a break

 FREE TO ALL QUALIFYING MATTHEW ALGIE CUSTOMERS

*Courses are subject to availability 

Availability for this course

 

23/10/2018 GLASGOW 10.00-16.00 Spaces
08/11/2018 LONDON 10.00-16.00 Spaces



 


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get in touch

UK
0800 263 333
Ireland
1 800 626220
E-mail
training@matthewalgie.com

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