|

 |
You'd think the explosion
of new coffee outlets in the last ten years would
mean the to-go market has reached saturation point.
Right? Well it just ain't so, according to the fifth
annual Project Café report from Allegra.
What the report says
Allegra talked to 154 senior managers in the industry
- as well as over 5,000 coffee shop consumers.
That's as well as dipping into financial accounts,
visiting sites and good old-fashioned research.
The report finds that a massive
41.6 per cent of consumers buy to-go at least
once a week - and 6.8 per cent buy it every single
day.
It's the 24-44 age range that's
buying most of the to-go coffee - more men than
women choosing coffee on the go.
|
And the news gets better still.
Compared to 12 months ago, over a third of consumers
are buying more coffee to-go. Better still, over 45
per cent of people under 24 are buying more than they
did a year ago.
Consumers also say they see to-go
as a convenient option - and they also say they're more
willing to spend money on to-go.
Our take on to-go
We also have some of our own evidence for the shape
of the to-go market.
Believe it or not, we've actually
counted the number of people holding coffee cups in
the streets of the world's major cities. We even scan
the gutters for abandoned cups.
Yes, we know it's not healthy -
and we're seeking professional help.
At 8.45am on a Monday morning, a
third of people in Seattle are clutching a cup. That
drops to a tenth of New Yorkers, a twentieth of Londoners
and less than a thirtieth of Glaswegians.
It also seems that consumers simply
can't find enough outlets which sell good quality coffee.
(Of course, appalling coffee-to-go is available pretty
much anywhere.)
Even the ubiquitous Starbucks barely
scratch the surface.
In other words, consumers want the
good stuff - and if they could find it, they'd buy more.
Which is good news for all of us in the coffee business.
It's also worth thinking a little
about why people choose to buy to-go. Many customers
see their cup as a fashionable badge - "I buy the
good stuff - and here's the proof". Nobody looks
cool with a white polystyrene cup. Not even in an ironic
way.
To-go for everyone - everywhere
Atomic is our rather cunning take on to-go. Anyone (yes,
anyone) can use it - that means customers simply pick
up an extremely attractive cup, pop it in the machine,
select their drink and it magically appears.
Perhaps "magically" is
overstating the case a little. But it really does a
very creditable job of lattes and cappuccinos. (No wand-wizardry
required.)
So your customers get very
nice coffee, thanksverymuch. You get another reason
for people to hand over their cash. And you don't need
to employ a legion of temperamental baristas to make
it all happen.
This article originally appeared
in Fresh 18
|