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We've been brewing up would-be
baristas for years, but customers kept asking
us for a one stop shop for training. So in 1996,
Coffee School opened its doors.
Since then, thousands have
graduated from the basic and advanced courses.
Both offer plenty of the hands-on-portafilter
training people tell us they find really useful
- and an opportunity to play "my latte art's
better than yours" with the pros.
But we want to do more. Much
more.
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That's why we're doubling the intake
- with even more sessions throughout the country. We're
also giving Coffee School a smart new corporate uniform.
After all, there's nothing more important than telling
the nation how to make great coffee, is there?
We've designed the new classes from
scratch, based on your feedback over the years. Our
experts have provided the science. We've translated
it into layman's terms, added the real-life experience
of our staff and customers and mixed with a pinch of
chalkdust to create an interesting and practical learning
experience. Everything's covered - from the botany of
beans to the finer points of milk preparation.
It's important stuff. More and more
consumers are demanding top-notch coffee - and they
know when they're being served up poor quality. Of course,
it's a great opportunity for attracting and retaining
consumers simply by serving great coffee every time.
And that means - guess what? - training.
It also means keeping the best people
in your business. High staff turnover can destroy the
quality of your coffee. But great training can help
lock-in your best people, offering them real development
- and the chance to share their skills with the rest
of your team.
We're not saying Coffee School will
make you a better person. Well, maybe just a little.
A few hours spent with our expert trainers will have
you and your team extracting, steaming and generally
serving as never before. Your customers will be happier.
Your profits will be bigger. And you get a nice certificate
too.
Even the Allegra report makes the
point that training is at the heart of great coffee.
Sometimes it seems as if all the evidence is pointing
you in a particular direction. All you have to do now
is sign up your team for the lesson of their lives.
To secure your place, call
us from the UK on 0800 COFFEE (263333), or from Ireland
on 1 800 626220 or email training@matthewalgie.com.
This article originally appeared
in Fresh 18
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